6-Month Certificate Course

Course Modules:

• Introduction to Airline Ticketing & Reservation
• Fundamentals of the Airline Industry
• Airport Codes & Airline Terminology
• Airfare Rules, Tariffs & Ticket Pricing
• Computerized Reservation Systems (CRS) Basics
• Practical Training & Case Studies

Course Outcome:

Graduates will develop a foundational understanding of the airline industry, learn key reservation systems, and acquire skills in handling basic ticketing procedures, fare calculations, and passenger service operations.

Job Market Opportunities:

• Airline Reservation Agent
• Travel Agency Assistant
• Customer Service Representative
• Airport Check-in Agent

1-Year Diploma Course

Semester 1

• Introduction to Airline Ticketing & Reservation
• Fundamentals of the Airline Industry
• Airport Codes & Airline Terminology
• Airfare Rules, Tariffs & Ticket Pricing
• Computerized Reservation Systems (CRS) Basics
• Practical Training & Case Studies

Semester 2

• Advanced Airline Ticketing Procedures
• Global Distribution Systems (GDS) Operations
• Airline Customer Service & Passenger Handling
• Travel & Tourism Regulations
• Online & Mobile Ticketing Systems
• Internship & Hands-on Training

Course Outcome:

Students will gain in-depth knowledge of ticketing procedures, reservation platforms, fare calculations, and airline regulations, equipping them with skills for handling complex airline reservations and customer service scenarios.

Job Market Opportunities:

• Airline Ticketing Officer
• Travel Consultant
• Passenger Service Agent
• Airline Operations Executive

2-Year Diploma Course

Semester 1 & 2 (Same as 1-Year Diploma Course)

Semester 3

• Advanced GDS & CRS Operations
• Fare Construction & Itinerary Planning
• Aviation Safety & Security Regulations
• Airline Business & Marketing Strategies
• Travel Documentation & Visa Processing

Semester 4

• Airline Loyalty Programs & Promotions
• Revenue Management in Airline Ticketing
• Conflict Resolution & Crisis Management
• Customer Relationship Management (CRM)
• Internship in Airline Ticketing & Reservations

Course Outcome:

Graduates will develop expertise in advanced airline reservation systems, customer service strategies, fare rules, and marketing. They will be prepared for leadership roles in the travel and airline industries.

Job Market Opportunities:

• Senior Airline Ticketing Officer
• Corporate Travel Coordinator
• Airline Revenue Analyst
• Airport Ground Staff

3-Year Diploma Course

Semester 1 - 4 (Same as 2-Year Diploma Course)

Semester 5

• Airline E-commerce & Digital Ticketing Solutions
• Global Travel Regulations & Policies
• Tour Packages & Itinerary Development
• Cargo & Freight Ticketing
• Specialized Airline Ticketing Systems

Semester 6

• Airline Sales & Distribution Strategies
• Crisis Management & Emergency Protocols
• Travel Insurance & Risk Management
• Airline Analytics & Reporting
• Capstone Project in Airline Ticketing & Reservation

Course Outcome:

This program prepares students for managerial and operational roles in the airline industry, equipping them with technical and strategic skills in ticketing, marketing, and airline operations.

Job Market Opportunities:

• Airline Operations Manager
• Travel & Tourism Consultant
• Air Cargo & Freight Manager
• Aviation Sales & Ticketing Supervisor

4-Year Advanced Diploma Course

Semester 1 - 6 (Same as 3-Year Diploma Course)

Semester 7

• Advanced Airline Revenue Management
• Airline Crisis & Emergency Handling
• Corporate Travel Management
• Long-term Industry Internship

Semester 8

• Research & Final Thesis in Airline Ticketing & Reservations
• Aviation Policy & Government Regulations
• Advanced Airline Technology & Digital Transformation

Course Outcome:

Graduates will be well-versed in advanced airline management, revenue optimization, corporate travel solutions, and digital ticketing technologies. They will be prepared for high-level positions in airline ticketing and reservation systems.

Job Market Opportunities:

• Airline Ticketing & Reservations Manager
• Aviation Industry Analyst
• Airline Business Development Executive
• Travel & Tourism Director